FAQ
Frequently asked questions.
Answers to the questions hospitality venues ask us most often. Can't find yours? Write to us.
How long does it take to receive the uniforms?
3 to 5 weeks after the sample is approved, depending on quantities and customization techniques. If you're preparing for the start of the season, get in touch early.
Can I see a sample before ordering?
Yes: before production you can check fabric, fit and customization on a free sample by prior agreement.
Can I add my venue's logo?
Yes, with embroidery or print. We recommend the best technique for each garment and show you the logo placement before production.
Do the uniforms withstand industrial washing?
The fabrics we offer are chosen for professional use and frequent washing. We define the right washing for each garment together in the proposal, and every garment comes with care instructions.
Can I reorder the same garments later?
Yes, with our restock guarantee: we keep your project specifications, so you can reorder the same garments for new hires and replacements, delivered in 2–3 weeks.
How do I collect sizes for the whole staff?
We show you how to take measurements and help you organize size collection for your whole team.
Where do you ship and how much does shipping cost?
We define destination, shipping method and costs together in the proposal, and they are always stated in your quote.
How do I pay?
A 50% deposit when you place the order and the remaining 50% on delivery, before the goods are opened. Terms are always stated in the quote.
What support do you offer after delivery?
We're still here after delivery, for reorders and new staff.
Have another question?
Request a quote: we also answer any question specific to your venue.
Request a quote